podaveraHelp
Plans & billing

Manage and cancel your subscription

Invoices, payment method and cancellation in the Stripe portal, and what happens when the subscription ends.

The billing portal

On the Plan page (app.podavera.com/billing), the top of the page shows your Current Plan, its status and the Renews on date. On a paid plan, the Manage Subscription button opens the Stripe billing portal, where you can:

  • update your payment method;
  • view and download your invoices;
  • cancel your subscription.

The portal's return link brings you back to the Plan page.

Cancel

  1. Click Manage Subscription.
  2. In the Stripe portal, choose to cancel the subscription and confirm.

The subscription stays active until the end of the period already paid. Then your account goes back to Starter:

  • your credits stay on your account and you can keep spending them;
  • Growth's monthly credits stop;
  • boosts are limited to 10 likes per post again, and deducted from your balance if you were on Scale.

Your pods, posts and history don't change.

Subscription statuses

StatusMeaning
ActiveThe subscription is running and up to date.
Past DueThe last payment failed. Update your payment method in the portal.
CancelledThe subscription has ended, the account is on Starter.

A question about an invoice? Write to us.

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